FAQ

How long does it take to receive my order?

Your order is processed within 24 to 48 hours. Once your order has been shipped, our delivery times are 4 to 10 business days worldwide.

Where do we deliver and what are the shipping costs?

We deliver our products worldwide. Shipping is free for a limited time.

Who delivers my item?

Your items are delivered through your local postal service.

What are the delivery times?

Items are delivered according to your local post office’s delivery schedule.

What happens if no one is home?

Don’t worry! If your items are small enough, they will be left in your mailbox. Otherwise, your package will be taken to your local post office, where you can collect it.

I made a mistake in my address, what should I do?

Don’t worry! If your order has not yet been shipped, contact us immediately and we’ll be happy to update your information. Otherwise, and in accordance with our terms and conditions, once an order has been shipped from our warehouse, no changes can be made.

Is your website secure?

This website is 100% secure, and here’s why:
First, the site you are visiting is hosted on an HTTPS server (the small padlock icon on the left side of the URL reminds you of that). Most websites secure only their “checkout” pages, but on our site, all pages are secured, making them safe from hacking or malware.
Finally, regarding payment, we use Stripe and PayPal, which are the leading references for secure online transactions.

What payment methods are available?

You can currently pay by credit or debit card. We do not accept checks, bank transfers, or cash on delivery.

What if I’m not satisfied with my product?

We offer a 100% “satisfied or refunded” guarantee. If for any reason the product does not meet your expectations, you can return it within 90 days of receipt, and we will refund you in full once we receive it back.
However, all returned products must be in perfect condition, and return shipping costs are your responsibility. Proof of postage must then be sent to us by email as proof of delivery.

Still have questions?

If you have any other questions, feel free to contact us by email at contact@moovegoods.com.

4.7/5 • 15,000 verified reviews

Giselle L.

Verified buyer

Slides into the latch smoothly and feels steady from the first try. Comfortable grip and confident support.

Senior stepping out with supportive handle

Marc B.

The leverage helps my dad stand up naturally. Ready in seconds for every errand.

Lucy D.

Precise fit and a smooth, controlled push. My knees appreciate the easy posture.

Sophie P.

Ideal side leverage after my mom’s knee surgery. Outings feel simple again.

Bernard T.

Solid build and a clean, precise motion. Exactly the confidence I wanted.

Carol M.

Comfortable for both of us—thicker grip for him, soft feel for me. Easy in every car.

Tom H.

Encourages a clean, aligned movement. Quick setup and dependable support.

Nadine T.

Light to carry, strong in use. Same confident feel in our sedan and SUV.

Alex R.

Balanced leverage that feels intuitive. My grandma stands up smoothly every time.

Priya K.

Lives in the door pocket and is ready in seconds. Reassuring every trip.

Daniel S.

Gentle on arthritic hands and confidently supportive. Exactly what we needed.

Helena G.

Upright posture on every exit. Feels steady even on sloped driveways.

Owen L.

Strong and precise. Stays where I want it and gives confident support.

Maya V.

Gives my grandpa the extra boost he likes while keeping movement natural.

Samuel P.

Universal feel across our cars. The motion stays smooth and controlled.

Iris N.

Soft on hands, firm in support. Exactly the combination I hoped for.

Victor C.

Clean, precise fit at the latch. Steady, reassuring support.

Leah W.

My husband appreciates the solid push; I love the instant readiness.

Noah F.

Great for my dad’s hip—he moves with ease and steady balance.

Emma J.

Stays tidy and ready in the door pocket. Simple and reliable.

Hugo D.

Keeps movement smooth from a taller SUV. Confident on every step down.

Sienna R.

Upright posture and a sure, comfortable grip. Love it.

Julian C.

Exactly the support I wanted to stand in one calm movement.

Ana P.

The grip feels premium and secure, even on longer rides.

Ethan K.

We keep one in each car. Same confident feel every time.

Rosa M.

Lovely steady support for my mother-in-law. She feels independent again.

Zach T.

Clean entry, clean exit, and a professional feel. Spot on.

Mila S.

My father uses it naturally—the motion feels intuitive and easy.

Gabriel E.

Feels professional—strong, precise, and reassuring.

Chloe B.

Exactly the little helper my grandparents enjoy—steady, gentle, and quick to use.

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FAQ

How long does it take to receive my order?

Where do we deliver and what are the shipping costs?

Who delivers my item?

What are the delivery times?

What happens if no one is home?

I made a mistake in my address, what should I do?

Is your website secure?

What payment methods are available?

What if I’m not satisfied with my product?

Still have questions?

FAQ

How long does it take to receive my order?

Where do we deliver and what are the shipping costs?

Who delivers my item?

What are the delivery times?

What happens if no one is home?

I made a mistake in my address, what should I do?

Is your website secure?

What payment methods are available?

What if I’m not satisfied with my product?

Still have questions?

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